I endeavor to ship orders out on the following business day.
Shipping costs are calculated during checkout.
If the post office returns a parcel for any reason other than a postage miscalculation (such as the recipient moved or refused the item, or the wrong address was provided) a refund will be issued.
I will only provide a refund for shipments lost in the mail after 90 days from the shipment date. This is to ensure that the package has every opportunity to work its way through the postage system.
Multiple international orders can no longer be combined into a single shipment. This is to mitigate the frustration and expense of lost packages, ensuring that if a package is lost it only impacts a single order.
All goods sent to another country have to go through that country's customs. Some countries impose customs fees or tariffs (additional taxes collected by that country). The amount charged is determined by the destination government, and some of these fees can be quite high. Please be aware of these fees before ordering, as I will not refund international shipping on orders that have been returned unclaimed.
I will not alter the price of an item or mark it as a gift for you to avoid customs fees. It is fraud to falsify a customs form, and carries a penalty of up to $10,000 fine and 5 years imprisonment (13 U.S.C. § 305 : US Code - Section 305: Penalties for unlawful export information).